Restaurant, retail and airline employees continue to face unruly customers over COVID-19 precautions. A customer service expert explains how to defuse situations before they get out of hand.
Read more on NPR
Friday, 5 November 2021
loobobilly News: A customer whisperer has tips on how to defuse a patron before they explode
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Restaurant, retail and airline employees continue to face unruly customers over COVID-19 precautions. A customer service expert explains how to defuse situations before they get out of hand.
Read more on NPR
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