Lower air fares, better on-time performance, fewer lost bags and fewer passengers being bumped from over-booked flights have all contributed to the overall better customer satisfaction ratings.
Read more on NPR
Tuesday, 16 May 2017
loobobilly News: Despite Viral Incidents, Passengers Are More Satisfied With The Airlines Than Ever
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Lower air fares, better on-time performance, fewer lost bags and fewer passengers being bumped from over-booked flights have all contributed to the overall better customer satisfaction ratings.
Read more on NPR
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